went to the Dominican Republic on holiday vacation with my wife and son on july31 til aug seventh 2015 experienced a good time till time for you to go dwelling, the flight leaving around the aug7th experienced a delay for 8 hrs for departing to Miami then suppose to connect and head to dulles airport.
I can't believe you board passengers prior to doing all your checks about the aircraft. Leaving your buyers caught for more than 2 hours without having to very little information and facts is complete bullshit. If you are mainly similar to each airline With this respect, it’s only not acceptable to treat your clients this fashion.
I love AA but make sure you ensure that they make sure things like the enjoyment and other things are extensively checked…..especially for the extensive haul.
I want to make this report back to you. I was surprised that I was struggling to generate a report by cellphone. Sallianne Dale
I am Keeping reservations for flights departing 26 Sep. I booked this flight in June. I'm making use of two vouchers as partial payment for these flights. I sent the vouchers to your address supplied in July.
Senores Ameican Airlines,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de forty five minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo The big apple,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no period su culpa eso period lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar hotel,comida por culpa del retraso,yo llame esa noche en el resort y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
– Flip your approach and also to not treat the Customer like dirt. Know that they are your ‘bread and butter’ and with no them you wouldn’t be in Procedure whatsoever.
I had been stunned to determine that American Airlines doesn't enable people with little small children board the plane initially. This is often a regular for nearly all Airways. I used to be touring with my mom, spouse, and 4 month outdated son. I asked the 3 african american women guiding the desk if I had been capable of broad the aircraft early.
I realize that it may be a while before USAIR and American software might be synched. But, there is absolutely no reason for your agents to be so disconnected.
I not too long ago flew to Fort Lauderdale on February 18, 2016 on The ten am flight from Philadelphia. One of many stewardesses was a woman named Kim who were a stewardess for some time on American. I had been traveling with my daughter and her 4 thirty day period previous newborn and experienced many stick with it luggage as well as a bag to the pumping and nursing bottles. Kim was wonderful, such a terrific help with a lot of things for the duration of our trip like but not restricted to obtaining about the flight, receiving the luggage into your overhead compartments, finding us objects we needed in the course of the flight and having out on the flight with our baggage.
I come across it horrible to acquire my luggage go lacking in Miami on both of those leaving and returning flights. I hope to become contacted quickly on how we will come to an arrangement concerning this. I are going to be executing a comply with up.
We flew Just about in just vision on the location, then the captain came on useful reference and reported which the technological difficulty was acting up, and instead of landing in which our vacation spot was, they needed to transform back again to have it serviced by folks that could essentially try this.
File locator AQRPGM my encounter with the ticket agent for the Miami Intercontinental Airport was awful. Arrived two several hours ahead of my flight given that the flight was boarding I had my boarding pass I would like to Get headset arrived back again as well as the ticket agent stated I didn’t Have a very boarding go.
I am sad to convey I am dissatisfied in American Airline’s managing of the make any difference. We in no way obtained our luggage right until late in the day on March 13th. To include insult to harm we were being charged $25 per bag by American Airlines for our return flight residence even though we didn’t pay to check our baggage on the way to the Virgin Islands.